Frequently Asked Questions
Everything you need to know about M.J. Bale tailoring, shipping, and service.
What is the standard delivery timeframe for domestic orders?
Standard shipping typically takes 3-5 business days for metropolitan areas, while express shipping arrives within 1-2 business days across Australia.
Do you offer in-store tailoring for online purchases?
Yes, you can bring your online purchases into any M.J. Bale core store for a professional fitting and tailoring service. Please note that additional fees may apply for alterations.
What is your return policy for change of mind?
We offer a 30-day return policy for full-priced items. Products must be unworn, unwashed, and have all original tags attached. Sale items may be subject to different conditions.
How do I determine my correct suit size?
We provide a comprehensive size guide on each product page. If you are between sizes, we recommend booking a styling appointment in-store for a precise measurement by our experts.
Do you offer international shipping?
Yes, M.J. Bale ships to select international destinations. Shipping costs and delivery windows are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Zip Pay.